Returns & Exchanges Policy
Sania Maskatiya strives to ensure your complete satisfaction with every purchase; however, if you are not entirely pleased, you may return or exchange eligible items within 7 days of delivery. Please note that customized orders and sale items are final sale and cannot be returned.
Return Process
- 1.Initiate Your Request
Contact our customer care team via email or WhatsApp within 48 hours of receiving your order to notify us of your intent to return or exchange.
- 2.Quality Inspection
Ensure the garment is unworn, unwashed, and has all original Sania Maskatiya tags and packaging intact for a successful inspection.
- 3.Secure Packaging
Carefully pack the items in their original box and ship them back to our flagship studio using a trackable courier service.
- 4.Processing & Credit
Once received and verified, we will issue a store credit or process your exchange within 7 to 10 business days.